Marketing Debrief: Text & Messaging

PSFK Labs’ Marketing Debrief: Text Messaging tackles how SMS, messaging and chat are once again prevalent and even integral to delivering best-in-class brand experiences to customers.

Published July 2015


The report includes:

  • 5 Trends outlining the future of text & messaging in customer interactions
  • 15+ Best-in-class examples
  • Supporting statistics 
  • Deep dive articles outlining the most crucial aspects of successful chat interactions
  • Actionable implications for brands/marketers and key takeaways
  • Plus a 25-page full presentation deck


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