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Marketing Debrief: Text & Messaging

PSFK Labs’ Marketing Debrief: Text Messaging tackles how SMS, messaging and chat are once again prevalent and even integral to delivering best-in-class brand experiences to customers.

Published July 2015

 

Summary Presentation

The report includes:

  • 5 Trends outlining the future of text & messaging in customer interactions
  • 15+ Best-in-class examples
  • Supporting statistics 
  • Deep dive articles outlining the most crucial aspects of successful chat interactions
  • Actionable implications for brands/marketers and key takeaways
  • Plus a 25-page full presentation deck

Member content

Immersion

Private Presentations

Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences. Contact Hedyeh Parsia on +1 646 520 4672 or via events@psfk.com

Innovation Workshops

Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action. To discuss a private workshop contact Hedyeh Parsia on +1 646 520 4672 or via events@psfk.com