With travel once again nearing its pre-pandemic peaks, both customers and companies face a very different landscape – lingering economic uncertainty, increased safety concerns and an ever changing set of rules and restrictions to navigate. In addition to their reservations, tickets and passports, travelers must now contend with masks and vaccination cards, all before reaching […]
To provide its frequent flyer loyalty customers with a faster, more seamless travel experience, Star Alliance is rolling out a new biometric identity platform across participating airlines and airports in partnership with SITA and NEC to remove friction points from the customer journey.
The supermarket has been more or less immune to the often repeated calls predicting the death of the physical store but all of that changed over the past 18 months when quarantine prompted a majority of shoppers to experiment with buying their groceries online. Suddenly, consumers who never would have considered digital options for their […]
Grocery orders placed within startup's app are fulfilled for a fee and delivered rapidly thanks to micro fulfillment centers located within each serviced neighborhood.
UK grocery store will offer refill stations, produce lines sold loose and unwrapped, an area for local vendors and "comprehensive" recycling.
Grocer's incubator identifies fresh food producers that can expand their local and regional offerings across the country.
Digital shoppers are savvy and sophisticated. Whether shopping entirely online or browsing prior to visiting a store, consumers are using an expanded range of digital channels and tools to discover, research and buy products. Brand websites are often only one stop in a customer’s shopping journey as they turn to social media and other sources […]