Analysis & Opinion
Services & Events
At PSFK, we inspire a better human experience along the customer journey. The CX & Retail ideas that we share in our reports, newsletters, events and on our database include best-in-class examples compiled from an assortment of brands, businesses, vendors and experts. Build a customized PSFK membership today, and we’ll help you and your team conceptualize and activate industry-defining customer journeys.
PSFK’s Future of Retail 2019 Conference will serve as the cornerstone event for New York Retail Innovation Week, an inclusive calendar of events in NYC this January that will provide a learning platform for executives working at retailers and brands.
Clear is a travel experience service that provides consumers with a faster way to check into airports and stadiums. Their system uses advance technologies such as finger print identification and eye scanning to develop a profile for the customer. This removes wait time, and creates a seamless and easy process to get travelers, or gameday fans, where they want to be promptly.