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PSFK has been guiding leading brands and retailers on what’s next in Retail and CX since 2004.

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A time-tested approach to innovation

Agile. Robust. Effective.

PSFK leverages trends research as the foundation for its consulting work and partners with experts from our network to build the perfect team to solve your business problem.

Retail Strategy Consulting & Research Services

  • Retail Strategy and Opportunity Development

    Evolve the shopping experience with help from PSFK.

    Acting as a management consulting firm, we work with brands and retailers to identify retail and CX trends, run competitive reviews, study business models, identify opportunities, recommend new experiences and more all tailored to individual business needs.

    Retail Strategy and Opportunity Development
  • CX Strategy & Retail Innovation Audit

    PSFK is considered among the world’s leading retail consulting firms. Our retail consultants can  review your end-to-end consumer journey and future-proof your retail industry business.

    Our advisory services can compare your strategy with retail trends developing along the customer experience journey to better connect with and inspire shoppers.

    CX Strategy & Retail Innovation Audit
  • Store Concepting and Experience Design

    Bring fresh ideas to life, guided by the expertise only a trusted advisor like PSFK can provide. As a strategy boutique, we help business leaders with their market strategies, retail services and complex business challenges.

    Develop aspirational and functional near-future visions of retail experiences rendered, specced and budgeted for production.

    Store Concepting and Experience Design

Retail Strategy Consulting à la carte

Industry leaders at major retailers and consumer product companies, get deep industry expertise from PSFK's team of talented professionals to help spark their next great idea. Deliverables from our retail strategy group include actionable strategies, digital channels recommendations and marketing strategies. 
Solution Builder

Solution Builder

Great partnerships are the genesis of innovation.

Let PSFK understand your retail and digital strategy and research innovative technology in the retail landscape, then match you with the right solution providers, start-ups and strategic technology partners to help you develop and build what's next.

Trends Safari

Trends Safari

Get into the latest retail offerings with a curated discovery program for the digital future

After your in-person innovation encounter, meet with and learn from the brand leaders and next generation consultants driving profitable growth through bold strategies and digital technology.

Industry Leaders

Industry Leaders

Find out more via or +1 (901) 295-9430

As retail strategy consulting professionals, PSFK is a natural additional to your work with advisory services from Accenture Strategy, Bain & Company, Boston Consulting Group or McKinsey & Company.