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January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Nikki Kaufman is the founder and CEO of Normal, an innovative brand selling tailor-made 3D printed premium earphones. Using 3D printing technology to mass produce a consumer product, Normal and its flagship factory and store located in Chelsea are changing the rules (and future) of American manufacturing. A graduate of Princeton University, Nikki was a founding team member at consumer products company Quirky. She led several departments within the company, including Operations and People and Culture, and continues to serve as a Cultural Advisor.


Portuguese-born Gonçalo Campos philosophy for design is to start with an object and find surprising solutions through the practical combination of materials and production methods. He is known for his signature mix of combining humor and pragmatism into his works. He has collaborated with brands such as Munna, Vista Alegre, Mantecas, Wewood, and Kvadrat. He designs furniture, accessories, and lighting fixtures.

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