Top retailers like H&M, Kohl's and more are marshaling AI-enabled tools that provide in-the-moment access to key data and analytics, streamlining staff communication and optimizing customer service
Ahead of Roula's site tour during New York Retail Innovation Week, CEO Mark Voysey explains how he built a premium bicycle brand around consumer demand for on-the-go fitness, helping provide ultimate efficiency for the traveling cyclist
As consumer interest in looking after their mental health increases, brands are expanding their resource options, providing on-demand convenience in the form of virtual counseling and CBT-versed chatbots
From healthcare to the automotive industry, brands are applying AI to personalize and strengthen customer loyalty, relying on chatbots to act as guides for customers
From sleep coaches to personalized makeup consultations, retailers are focusing on offering consumers personalized experiences that help drive brand value
The Chase BizMobile will be traveling to business events to book 20-minute coaching sessions will small business owners, enhancing the bank's services with individualized, IRL attention to engage and further aid customers
A PSFK research paper takes a look at brands and organizations using digital tools, like VR and AR, to boost customer engagement
Eargo believes a redesign can make an unpopular product into something desirable
In order to get real stories out there, the UN is using Facebook's augmented reality tools to connect people around the world
Knops work mechanically to reduce real-world noise to very low levels
Piers Fawkes interviewed trend curator Rohit Bhargava, who's speaking at our PSFK 2017 conference, on his experience in discovering new trends and opportunities.
Launching in October, "Besoin D'un Toi" helps the less fortunate to find a warm bed to sleep in for the night
A new ad for War Child Canada aims to show that you can't donate motherhood online, but you can simply donate money to help.