Amazon Go

Consumer Goods Shoppers Can Pay With Their Face At Carrefour's Flash Concept Store

The French grocery retailer is testing facial recognition software that allows customers to pay with a facial scan—no register or bar codes required

Delivery & Logistics Op-Ed: Why History Holds The Secret To The Future Of Retail

The associate strategy director at Critical Mass on the experience design strategies that help retailers like Amazon turn novelty into the norm

Analysis How Airports Like LAX Are Using Automated Services For Frictionless Experiences

Using a mix of app-enabled, data-driven and seamless technology, airport retailers are creating frictionless experiences for busy pre-boarding customers

Automotive In-Store Drones Can Monitor Correct Shelf Stocking And Customer Activity

The robotic devices, created by Pensa, ensure that shelves stay stocked and items are where they are intended to be, offering manufacturers and retailers a less expensive way to monitor inventory as well as customer activity

Grocery, Convenience & Supermarket American Airport Travelers Can Skip The Line At Amazon Go Stores

As one leg of its slated 3000-store expansion over the coming years, Amazon is preparing to place its digital-first, convenience-driven shop in major airports across the country

Loyalty & Membership Amazon To Let Customers Use Cashless 'Pay' Service With Brick-And-Mortar Retailers

The mega etailer is building out its cashless Amazon Pay function to allow customers digital wallet transactions at brick-and-mortar retailers like restaurants and gas stations, hoping to compete with Google and Apple's digital in-store payment options

Retail Could Implanted MicroChips Be The Next Evolution In Seamless Consumer Transactions?

Countries like Sweden are already implementing RFID technology, and could represent the next step in optimizing frictionless convenience for all transactions, from using public transportation and accessing social media to paying for goods

Food & Beverage Walmart 'Sam's Club Now' Provides Shoppers Alternative To Amazon Go

Walmart's first cashierless, app-based store will be opening in Dallas early next month, aiming to sharpen the retailer's competitive edge by offering in-store navigation, lists that update in real time as customers shop and voice capabilities

Store Experience & Design Hyundai Department Store Will Offer Shoppers Automated Concierge Service

The retail space will rely on Amazon Web Service (AWS) Korea's cloud computing capabilities to help power an innovative retail experience, including food-delivery drones, in its quest to become the nation's Amazon Go

Transactions & Payments San Franciscans Can Shop With Just A Scan Of Their Phone At Cashierless Store

Zippin recently opened shop in the Californian city, and lets shoppers simply sync their credit card to its app to then purchase what they want and be charged as they exit

Banks, Insurance & Financial Services Tencent Helps Retailers Scale Their Cashier-Free Stores

Using its WeChat platform as a mode of payment, Tencent is on the forefront of developing tools for unmanned retail stores

Grocery, Convenience & Supermarket What Scan And Go Shopping Could Mean For Retail Workers

Technologies modeled on Amazon's Go store are expected to be rolled out this summer, raising speculation about the future of retail jobs

Retail Amazon's Branded QR Codes Unlock Discounts When Scanned

The retailer is adopting QR codes in a bid to better link its physical and digital shopping spaces

Packaging & Product Engagement How Retailers Are Using Data To Reconfigure The In-Store Experience

PSFK researchers explore the potential of the data-driven Ambient Aisle to provide more personalized service to customers in stores

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