Amazon Go

Delivery & Logistics Op-Ed: Why History Holds The Secret To The Future Of Retail

The associate strategy director at Critical Mass on the experience design strategies that help retailers like Amazon turn novelty into the norm

Food & Beverage How Airports Like LAX Are Using Automated Services For Frictionless Experiences

Using a mix of app-enabled, data-driven and seamless technology, airport retailers are creating frictionless experiences for busy pre-boarding customers

Automotive In-Store Drones Can Monitor Correct Shelf Stocking And Customer Activity

The robotic devices, created by Pensa, ensure that shelves stay stocked and items are where they are intended to be, offering manufacturers and retailers a less expensive way to monitor inventory as well as customer activity

Retail Could Implanted MicroChips Be The Next Evolution In Seamless Consumer Transactions?

Countries like Sweden are already implementing RFID technology, and could represent the next step in optimizing frictionless convenience for all transactions, from using public transportation and accessing social media to paying for goods

Consumer Goods Walmart 'Sam's Club Now' Provides Shoppers Alternative To Amazon Go

Walmart's first cashierless, app-based store will be opening in Dallas early next month, aiming to sharpen the retailer's competitive edge by offering in-store navigation, lists that update in real time as customers shop and voice capabilities

Store Experience & Design Hyundai Department Store Will Offer Shoppers Automated Concierge Service

The retail space will rely on Amazon Web Service (AWS) Korea's cloud computing capabilities to help power an innovative retail experience, including food-delivery drones, in its quest to become the nation's Amazon Go

Transactions & Payments San Franciscans Can Shop With Just A Scan Of Their Phone At Cashierless Store

Zippin recently opened shop in the Californian city, and lets shoppers simply sync their credit card to its app to then purchase what they want and be charged as they exit

Banks, Insurance & Financial Services Tencent Helps Retailers Scale Their Cashier-Free Stores

Using its WeChat platform as a mode of payment, Tencent is on the forefront of developing tools for unmanned retail stores

Retail Interview: Tech Expert On His Visit To The New Amazon Go Store

PSFK talks to retail innovation expert Flynn Joffray about his experience at the Amazon Go store on opening day

Technology Retail Expert: Main Street Will Go "Bit & Mortar" Whether It Wants To Or Not

KKLD* Creative Strategist Logan Woods explains how the storefronts of Main Street will need to embrace the digital revolution in order to survive, and an unlikely alliance might provide them all the tools they need to do so, while taking on a mutual enemy in the process

Shopper Marketing & Promotions Amazon Launches Its Amazon Go Store

PSFK founder Piers Fawkes talks to two 'Purplelist' experts about their reaction: first, Flynn Joffray from Oak Labs who is building store of the future concepts - and then Bonin Bough, a well known CPG and retail expert.

Food & Beverage How Removing Barriers To Payment Enables New Customer Experiences

In our Food Debrief, PSFK looks at the ways new technologies are enabling an era of faster payment and customer convenience

Technology Panasonic Checkout Machine Automatically Bags Items

The device can quickly identify and package products for a faster shopping experience

Retail How Consumers Are Becoming Their Own Store

The Forecast 2020 report equips brands and retailers with key insights into the changing role of the consumer