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Analysis How Auto Retailers Like Honda Use Consumer Data To Improve The Driving Experience

From PSFK's 2019 Automotive CX Debrief, heres how three car companies are optimizing the process of data collection and sharing through customer rewards

Brand Activation & Immersion Personal Concierge Platform Offers Travelers On-Demand Mobile Agent

Elves is a chat-based mobile platform that combines human assistance with AI to enable round-the-clock travel assistance, from booking flights to arranging for airport pick-up

Entertainment How Brands Like Peloton And NTWRK Build Community With Livestream Content

Platforms use interactive broadcasting to give their users an enhanced and participatory consumer experience

Features Interview: How K Health Uses Data To Help Patients Find The Right Medical Treatment

With primary care app K Health, founder Allon Bloch hopes to help fix healthcare from the outside by connecting consumers and collecting data

Banks, Insurance & Financial Services NYRIW Preview: How A Decentralized Digital Wallet Is Poised To Disrupt Ecommerce

Before partaking in a panel on Retail Tech Strategies for 2019, EVERY CEO and co-founder John Wantz speaks to PSFK about benefiting retailers and shoppers alike with a virtual wallet that empowers shoppers to monetize their own data while enabling brands to foster direct connections with customers

Shopper Marketing & Promotion Snapchat Users Can Activate Face Effects Using Voice Commands

Snapchat recently added new filters that animate accordingly when users utter a specific word, expanding the app's interactivity

Shopper Education & Assistance Smithsonian Museum Enables Visitors To Engage With The Artists Behind Famous Works

The Hirshhorn Museum for contemporary art and sculpture lets museum-goers hear directly from the artists themselves, through a web-enabled mobile app powered by image-recognition, augmenting the museum experience with added information and interactivity

Merchandising & Curation Amazon's Online Streaming Service For Kids Comes To The Apple Store

Amazon FreeTime is a fun and educational app filled with family-friendly content from brands like Disney, Nickelodeon, Sesame Street, PBS Kids and more, now available from Apple

Post Purchase Service & Support Shopify App Streamlines Communications For Its Merchants

Shopify Ping is available for free for all markets, and houses apps like Facebook Messenger and Chatkit under one digital roof, ultimately helping merchants more efficiently connect with their consumers

Luxury How Luxury Brands Are Digitally Elevating Their Experiences

From virtual closet apps to chat platforms that connect clients with stylists, high-end brands and retailers are looking to enhance their services with mobile

Gaming & Play Star Wars Game Unfolds In AR, No Headset Required

Disney is taking advantage of Apple's ARKit to encourage a wider adoption of augmented reality entertainment

Technology Chatbot Teaches People The Basics Of Buying And Selling Cryptocurrency

Ben can help users understand the basics of Bitcoin and other cryptocurrencies while providing updates on industry news

Home Spotify Is Testing Its Own Voice Assistant To Control Your Music

The streaming service’s voice recognition system seeks to free it from reliance on Siri and Alexa, paving way to launch its own smart speaker

Wellness Algorithm Helps Couples Improve Their Love Life

iHeartUs claims to strengthen relationships with its proprietary 'love language' algorithm

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