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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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John Kwant is the VP of City Solutions at Ford where he leads the company's global efforts to partner with municipalities to identify key urban mobility needs that will inform the development of new services. He works to create, pilot and implement new mobility solutions in cities worldwide.

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Mary is the CEO of General Motors, responsible for day-to-day management of GM’s global operations, including the sale of 9.9 million vehicles. She is driving GM to become the global industry leader in automotive design and technology, product quality and safety and customer care and business results. Mary is passionate about her customers and on a different note, a strong supporter of STEM education.

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