Aviation accidents and incidents

Hotels, Hospitality & Travel Travel Platform Acts As Concierge For Passengers While Helping Airlines Collect Data

Guestlogix allows airlines to elevate their customers' experience by letting travelers seamlessly book hotels, flights and car services while also providing key data to airliners on what customers value most

Automotive American Airlines Rewards Elite Customers With Tarmac Cadillac Concierge

The airline is offering a surprise complimentary transfer via Cadillac to pre-selected Concierge Key members, increasing its service value for elite passengers

Shopper Education & Assistance Service Lets Travelers Provide Feedback On Airplane Cabin Temperature

In a push for DOT regulatory standards, passengers now are able to report uncomfortable or potentially dangerous aircraft temperatures on their phones

Post Purchase Service & Support Etihad Airways Offers Passengers With Pre-Existing Medical Conditions Special Service

The services, including in-flight nurses, will provide support to customers throughout the entire journey, helping make air travel feasible for those in need of aid while also reducing costly health-related flight delays

Retail A Hint At Next-Generation Airline Commerce? Platform Enables In-Flight Shopping, From Sale To Delivery

Guestlogix developed a system where airlines can offer a shopping service to in-air passengers that's designed to replicate shopping on the ground

Advertising KLM Installs Seats That Translate Languages In Real-Time Conversation

Dutch airline KLM used Google Cloud Speech to help people traveling through an airport communicate with each other in their own languages

Hotels, Hospitality & Travel Amsterdam Airport Is Accepting Reservations To Pass Through Security

The Personal Security Pass pilot project lets travelers reserve a time slot for going through security control

Luxury First Class Airline Suites Feature Virtual Windows To The Outside World

These new first class cabins from Emirates come with a zero-gravity bed, virtual windows and total climate control

Entertainment Southwest Airlines Hosts Pop-Up Concerts Mid-Flight

Live concerts performed during flights give passengers a new type of entertainment

Grocery, Convenience & Supermarket JetBlue Program Turns Normal People Into Pilots

The airline company is looking to combat the shortage of pilots by training their own, even if they've never flown before

Advertising Air France Is Experimenting With VR Glasses For In-Flight Entertainment

Soon the airline will have virtual reality headsets available for passengers

Entertainment Yangtze River Airlines Created Music-Themed Flights To Entertain Passengers

NetEase Cloud Music created 18 different playlists for Yangtze River airline passengers to listen to during the journey

Advertising Airline Offers In-Flight Theater For Transatlantic Flights

Icelandair wants to entertain its passengers with an exclusive play that details the company's history and future

Food & Beverage Air France Has Released A Line Of Chewing Gum

To help passengers deal with their ears popping during their flight, Air France developed their own line of gum that comes in two flavors