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Food & Beverage Supermarket Designs Shoppers Custom Store Routes To Best Prices

Schnucks Markets is upgrading the grocery shopping experience with an app that will design a shopping itinerary using customers' lists, automatically applying coupons for the lowest prices

Consumer Goods JD.com Debuts AI-Enabled, Cardless Checkout For Circle K Shoppers

The online retailer partnered with Fung Retailing Group to launch an AI-powered contactless checkout capability for retail stores, using image recognition tech to help Hong Kong shoppers scan and pay faster

Packaging & Product Engagement Sam's Club Enhances Mobile Checkout With Computer Vision Feature

The big box retailer hopes to further streamline the shopping experience by offering customers mobile checkout that uses machine learning to identify items, eliminating barcode scanning altogether

Analysis How Nike's New York Flagship Sets A New Standard For Tech-Enabled Store Experiences

PSFK breaks down the tech integration and member services that make the Nike House of Innovation a best-in-class example of next-generation brick and mortar

Delivery & Logistics Delivery Company Lets Customers Personalize Packages With AR Messages

Hermes is a Europe-based package co that aims to streamline and personalize the parcel sending and receiving experience with dynamic measuring and messaging

Post Purchase Service & Support Department Store Uses RFID Tech To Better Track Inventory

Myer is using RFID to enhance its inventory transparency and accuracy as online sales continue to soar and consistency with in-store stock becomes imperative

Fashion & Apparel Fast Retailing Co's Digitally Enabled Store Ships Merch To Shoppers' Homes Only

The GU Style Studio experiments with a store concept that allows shoppers to try and purchase apparel and accessories but not take them home, instead shipping them directly to customers

Features How Target Is Using App-Based Solutions To Innovate The CX Experience

As detailed in PSFK's Future of Retail 2019 report, Target is reimagining the consumer experience with app-based solutions, from enabling visual search technology and a digital wallet to sourcing consumer feedback through a secret social network

Fitness & Sport How Nike Is Innovating Across The CX Experience

As detailed in PSFK's Future of Retail 2019 report, here's how fitness brand Nike is reimagining the consumer experience, through DTC methods in membership services, app integrations and more

Brand Activation & Immersion Chinese Ecomm Giant Opens Digital-First Grocery Storefront

Called 7Fresh, the concept store is designed to offer a completely digitally integrated experience, requiring customers to download and register with its app to shop the store boasting mobile payment, 30-minute delivery and informational scanners

Grocery, Convenience & Supermarket LG Self-Driving Carts Aim To Save Grocery Shoppers Time And Energy

The electronics retailer's robotic shopping companion not only eliminates the need for shoppers to push or carry their grocery carts, but even rings up their items as they shop, allowing customers to skip the lines and check out immediately

Retail How Brands Like Walmart And Zara Enable Streamlined Fulfillment And Pickup Services

Optimizing their omnichannel distribution strategies, retailers are developing services like curbside pickup in under 30 minutes, shipping online orders straight from the store, automated in-store retrieval kiosks and more

Health Tesco Uses Data From Customer Loyalty Cards To Curate Healthy Options

The U.K. supermarket chain will use consumer data to better understand what healthy options are in demand, and accordingly curate recipes and promotions for shoppers

Loyalty & Membership Verizon Customers Can Embark On An AR Scavenger Hunt To Win An iPhone XS

Using Snapchat as its platform, Verizon is giving away the latest iPhone to customers who enter an augmented reality scavenger hunt, searching for hidden music loops and remixing them to create a winning track

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