Dennis is the CEO and Founder of x.ai, whose artificial intelligence driven personal assistant lets people schedule meetings using plain English and nothing more than a CC to firstname.lastname@example.org. He’s a pioneer and expert in the analytics, optimization and big data space and has been since its inception – he is also a fully-fledged entrepreneur and successfully delivered a number of company exits. He’s an accredited Associate Analytics Instructor at the University of British Columbia, the Author of Data Driven Insights from Wiley and a frequent speaker on the subject of Analytics and Data. A native of Denmark, Mortensen currently calls New York City his home.
Joyce Shen is the Director of Emerging Technology Partnerships & Investments at Thomson Reuters. She leads the enterprise CTO efforts on emerging technology strategy, partnerships, and investments globally. Before joining Thomson Reuters, Joyce was the founding member of the Cloud Platform Services division at IBM, serving as the CFO and managing all aspects of operations that enabled the successful launch of the industry leading platform-as-a-service solution (Bluemix) onto the market. Before that, she helped transition the billion-dollar enterprise social software division to a cloud model, working closely with product management and sales & marketing teams to structure business model, market positioning and sales compensation plans. Joyce also spent several years in Corporate Development where she led M&A strategy projects and executed numerous acquisitions globally. Joyce holds bachelor’s degrees in Economics and Statistics from the University of Chicago and an MBA degree from the University of Chicago Booth School of Business.
Robert Stephens, formerly of GeekSquad and Best Buy, explains why a DIY approach for companies creates better customer service
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