bopis

Analysis Op-Ed: Empowering The Consumer By Letting Store Shoppers Choose Their Own Journey

Jessica Lehmann, strategy director for retail consultancy FITCH, on the advantage of giving the consumer freedom over their own store shopping experience

Consumer Goods Amazon Shoppers Can Return Items Unpackaged At Designated Whole Foods Desk

Amazon is testing shipping and receiving desks at Whole Foods locations to increase its flexibility and convenience for customers

Delivery & Logistics How Retailers Like Sam's Club Repurpose Physical Spaces For Fulfillment & Frictionless Checkout

Retailers are rethinking the use of the physical store, replacing cash wraps with mobile checkout and utilizing excess space for online order fulfillment

Fashion & Apparel Rue21 Offers Shoppers Option To Buy Online, Pick Up In Store

Once a mall mainstay, the struggling retailer is building out its BOPIS capabilities to remain relevant in a climate of new consumer expectations for purchase and delivery

Automotive Grocers Can Provide Seamless Click-And Collect With Modular Pick-Up Solution

Bell and Howell's QuickCollect system helps smaller grocery stores meet consumer expectations for online ordering and store pickup with an easy-to-integrate drive-through module

Retail Walmart Associates Can Help In-Store Shoppers Check Out Online

The American retailer's latest updates to its in-store associate app will enable customers to efficiently place online orders from the store if the location doesn't have an item in stock or it is unwieldy to transport