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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Aria Finger is the CEO at Do Something, the largest global organization for young people and social change with over 5million members. She is also the President of TMI, a boutique agency that uses the expertise of DoSomething.org to help brands and non-profits achieve their goals.

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Paula has been a partner in the New York office of Pentagram, the world's largest independent design consultancy, since 1991. She began her career as an art director in the 1970s and early 80s, when her eclectic approach to typography became highly influential.

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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
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Jordan Schneck explains the intuitive strategy that launched the famous Impossible Burger

August 10, 2018
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