brick and mortar

Podcast: Reimagining Brick And Mortar In The Digital Age

In this episode, the PSFK team will guide listeners through six main insights into why customers still care about the store in the age of commerce (hint: they still love brick and mortar!—here's in-depth research into how retailers can meet their new expectations).

Design Raspberry Pi Store Lets Shoppers Demo Its Latest Tech

Calling the space an "experimental store," the brand behind the pocket-sized computer is opening a hands-on physical location in its U.K. city of origin

Beauty Report Launch: PSFK’s Store Experience Design Debrief

Our latest report shows how retailers can design physical store experiences that drive engagement and sales in the digital age

Loyalty & Membership Ulta Rewards Loyalty Program Members With Salon Services

The beauty superstore moves to drive in-store engagement with loyalty rewards like makeup tutorials and hair treatments, building its rep as a one-stop beauty destination

Brand Activation & Immersion Why Digital-Native Retailers Like Allbirds Are Going Direct-To-Mortar

Digital-first retailers in NYC are increasingly experimenting with brick-and-mortar, testing changing consumer dynamics and giving shoppers a physical way to engage with their brand

Health Walgreens To Offer Customers Affordable On-Site Dental Care

The pharmacy continues to increase its healthcare services, now offering a dental office at a Palatka, FL location designed to appeal to senior citizens and providing everything from cleanings to crowns

Fashion & Apparel How Brands Like Chanel Reinvent The Store To Make Luxury More Engaging

In the following excerpt from PSFK's 2019 New York Retail Innovation Guide, find out how luxury retailers from Gucci to Ralph Lauren are using digital integrations and immersive installations to communicate the brand’s heritage and craftsmanship and drive engagement

Consumer Goods PSFK Tracker Proves Innovative Physical Retail Experiences Put Brands At The Top

Consumer sentiment analysis shows that retailers with leading-edge store designs are seen as most innovative

Merchandising & Curation Retail Lab Featuring Startups Helps Malls Increase Foot Traffic

Business incubator 1776 offers new and digital-first retailers a membership package that includes business services, office space and a market to sell their wares, giving startups a chance for exposure while helping malls drive visits

Retail Gap Inc. Reveals The (Unsexy) Technology That Will Help Drive Business In 2019

James Thordsen, senior director of product management for the apparel retailer, spoke with PSFK on how perks like a Denim Gallery and a In Stock On Shelf app will ease and enhance the shopper experience in meaningful ways

Shopper Education & Assistance NYRIW Preview: SHOWFIELDS Brings DTC Brands Together For A New Kind Of Department Store Experience

PSFK speaks to co-founder and CEO Tal Nathanel about how SHOWFIELDS, dubbed "the most interesting store in the world," aims to use retail space in a new way, prioritizing discovery and community over sales

Packaging & Product Engagement Coty Lets Store Shoppers Discover Its Fragrances In Multisensory VR Experience

The beauty brand launched a fragrance discovery experience that uses touch, smell, sound and sight to take visitors to its Buenos Aires store on an immersive journey

Delivery & Logistics Brick And Mortar Bookstores Partner With JD.com For Ecommerce Support

Rather than trying to put smaller bookstores out of business, JD.com is helping them with stock replenishment and logistics

Cafe & Restaurant Las Vegas Retail Highlights: PSFK's Picks For Travelers To CES 2019

PSFK rounds up the top retail and hospitality destinations for those headed to Sin City to attend the 2019 edition of the Consumer Electronics Show