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January 16, 2019 | New York City
Features
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Ed is the CSO and Director of Strategy and Innovation at BSSP. He is also a lead strategist at Influx Insights, BSSP's brand strategy consulting division.

Expert

Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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