BSSP
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Features
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018
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Ed is the CSO and Director of Strategy and Innovation at BSSP. He is also a lead strategist at Influx Insights, BSSP's brand strategy consulting division.
Expert
Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.
