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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Ainslie Simmonds' career spans marketing and product development but her current passion is around building distinctive and innovative digital experiences. She is the COO of LearnVest and the VP of Digital Products and Design for Northwestern Mutual.  

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Christopher is the leader of Marriott's Global L&D Experience Design team, which aims to build a learning organization through leadership development, cross-industry partnerships and other innovative skill-building techniques. As Senior Director, Christopher helps strategize Marriott's global learning platform, as well as lead initiatives in user experience design. Christopher is passionate about equipping individuals and teams with the skills necessary to accelerate leadership and growth.

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