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January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
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Kimbal Musk, chef and younger brother to Elon Musk, is the owner of The Kitchen, a Memphis, Tennessee cafe that offers affordable and healthy “fast food” meals by working with farmers that source produce in bulk. Kimbal is also an investor in several technology and food ventures.


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