car retailers

Consumer Goods How Retailers Like Sam's Club Repurpose Physical Spaces For Fulfillment & Frictionless Checkout

Retailers are rethinking the use of the physical store, replacing cash wraps with mobile checkout and utilizing excess space for online order fulfillment

Automotive Car-Buying Website Connects Shoppers With Dealers Through Facebook

Cars.com is using an AI-powered chatbot to let customers ask questions—and get answers— outside of normal business hours