chat debrief

Advertising Communicating "I Love You" In The Emoji Era

Communication experts from Snapchat, SwiftKey and Giphy share how they show

Luxury How Brands Are Using Chat To Strengthen Customer Relationships

Chat offers a direct line of communication for timely and personalized interactions

Luxury How Chatbots Can Personalize A Brand's Customer Experience

Brands are looking to artifical intelligence (AI) to better expedite requests and anticipate consumer needs

Design How Retailers Are Using SMS To Ease The Path To Purchase

The Power of Chat Debrief spotlights how transactions are being embedded in the chat interface

Technology Emojis Speak Louder Than Words

New visual means for communication are raising awareness for social stigmas

Work Customer Chat Interactions: Then Vs. Now

You're no doubt familiar with the Seamless, Amazon, and Face-to-Face therapy customer experience. But what of their new-age counterparts?

Retail Victoria’s Secret Chatting App Ensures Instantaneous Customer Satisfaction

Text-based communication between retailer and customer includes branded emojis, user photos and multiple shades of pink

Send An Emoji, Receive A Hamburger

Step one: Tweet. Step two: Eat. Fooji lets diners order food delivery via emoticons

Technology Messaging App Lets You Text On Locked Screen Mode

ScreenPop socializes the untapped screen real estate for Snapchat-like communication

Advertising PSFK Launches The Power Of Chat Debrief

PSFK Labs explores the future of messaging platforms and how brands are using text to connect with consumers in meaningful ways