chatbot

Health AI-Powered Chatbot Helps Planned Parenthood Educate Teens

Planned Parenthood's Roo assistant is designed to enhance its support for digital-first teens, increasing their access to sex-ed resources

Food & Beverage How Beverage Brands Like Tito's Drive Engagement With Tech Integrations

Leading beverage retailers are harnessing the power of technology like augmented reality and connected app experiences to bring their products to life in new ways

Loyalty & Membership Customer Service Platform Helps Businesses Offer Voice, Video And Chat Support

Glia aims to consolidate multimodal communication capabilities onto one platform, catering to today's agile consumers and helping retailers better meet their customer service needs

Post Purchase Service & Support How Brands Like Eloquii Maintain Shopper Engagement Beyond The Store

Retailers are extending their reach beyond the physical store, keeping customers engaged via apps, chatbots and personalized concierge service

Advertising How Brands like Perrier Are Using Digital Engagement To Encourage Product Sampling

Brands are taking a DTC marketing approach to make food and beverage samples accessible to online consumers

Brand Activation & Immersion How Brands Like Fabletics Are Building Relationships With Individual Customers

Top brands are implementing technology into their e-commerce platforms and in-store models to foster close customer relationships and enable one-to-one, personalized service to drive value

Fashion & Apparel Holiday Shoppers Can Use Saks' Facebook Chatbot To Find The Perfect Gift

Integrated into the luxury retailer's Facebook Messenger page, the AI chatbot is designed to target younger, mobile savvy consumers, hoping to translate their online time into sales

Retail How Brands Are Democratizing Consumer Access To Mental Health Support

As consumer interest in looking after their mental health increases, brands are expanding their resource options, providing on-demand convenience in the form of virtual counseling and CBT-versed chatbots

Shopper Education & Assistance Ted Baker AI Chatbot Will Introduce Customers To The Latest Collection

The fashion brand's latest addition to its customer service is called Seemore, a bot that will aid customers with everything from educating them on the latest wares and tailoring their searches to tracking their packages

Delivery & Logistics Häagen-Dazs Uses Geo-Targeting To Deliver To On-The-Go Customers

The ice cream brand is piloting a way to offer its products to those in need of a sweet treat wherever they are using location-based technology

Hotels, Hospitality & Travel Virtual Concierge Helps Travelers Navigate London Like A Local

The app is called Lewis and provides tourists with multiple curated tours that enable them to design their own personalized and memorable travels

Retail Resort & Casino's Chatbot Helps Guide Customers Through Its Shops

Planet Hollywood's AI bot is available through Facebook Messenger 24/7, and serves to answer visitors' questions based on their location within the Miracle Miles Shops, even making recommendations

Entertainment Nickelodeon Fans Can Challenge Their Friends To Trivia On Facebook Messenger

Fans of Nickelodeon's Double Dare can play at home thanks to integration with the chat service

Hotels, Hospitality & Travel Business Travelers Can Coordinate Their Plans On SAP's Travel Slack Bot

SAP Concur is using Slack to help streamline business travel, ensuring that business teams have a single platform for itinerary, pricing and booking information