37% of U.S. consumers would be willing to make a purchase through a chatbot
Cloud-based API software enables chatbots and other voice assistants to tailor responses based on user’s in-the-moment moods.
[Stat] 1.4 billion people use messaging platforms monthly and spend, on average, 23 minutes a day on chat.
[Insight] AI helps law enforcement identify untruths during interrogations
[Stat] 40% of bots are malicious, compromising security of growing chatbot market
[Stat] Social media platform Kik has over 6,000 chatbots serving 40% of U.S. teens
[Insight] How chatbots and humans can handle different tasks in customer service
[Insight] Chatbots have evolved to be more intelligent, but less sensitive
Chatbots may beat ad blockers as advertisers' biggest obstacle (Campaign)
Microsoft places artificially-intelligent chatbots at the center of its long-term innovation strategy (Bloomberg)
Microsoft Skype bots integrate travel, shopping and entertainment into chat (Inquisitr)