check-in

Hotels, Hospitality & Travel High-Tech Accommodation Features In China Are Improving Hotel Experiences For Guests

Several international hospitality chains are catering to needs of consumers in China for more automated service offerings, providing amenities like voice control capabilities and facial-recognition check-in

Shopper Education & Assistance Marriott Guests Can Access Their Room Key Cards Using Facial Recognition

The hotel chain is using identity-recognition capabilities from Alibaba to allow guests to check in without having to speak to front desk agents, expediting the process while also liberating human agents to perform more meaningful work