Communication software

Merchandising & Curation 1-800-Flowers Shoppers Can Talk Or Chat To Order This Valentine's Day

A partnership debuting this holiday between the flower delivery service and various voice assistants allows customers to place their orders through the language of love using talk or text

Brand Activation & Immersion TikTok Social Media Platform Offers Vine Lovers Short-Form Video Sharing

The short-form video app from China is a replacement of, and comes after the Twitter shutdown of popular Vine two years ago, taking off worldwide and gaining in popularity in the U.S.

Fashion & Apparel Tommy Hilfiger Offers Customers Social Network And Shoppable Content

The SideFlix app aims to brings fans of the brand together while offering access to exclusive content, combining shoppable content with social interaction

Hotels, Hospitality & Travel Virtual Concierge Helps Travelers Navigate London Like A Local

The app is called Lewis and provides tourists with multiple curated tours that enable them to design their own personalized and memorable travels

Entertainment Nickelodeon Fans Can Challenge Their Friends To Trivia On Facebook Messenger

Fans of Nickelodeon's Double Dare can play at home thanks to integration with the chat service

Shopper Marketing & Promotion Snapchat Users Can Activate Face Effects Using Voice Commands

Snapchat recently added new filters that animate accordingly when users utter a specific word, expanding the app's interactivity

Gaming & Play Support Bot Helps Gamers Resolve Issues Without Disrupting Play

To receive one-on-one customer service and generate a support ticket, players simply type a command into the gaming community's chat platform

Shopper Education & Assistance Made-To-Wear Menswear Company Recommends Suits Based On Customers' Spotify Taste

The service is the brainchild of custom clothing designer Julian Eison and creates personalized style recommendations based on the customer's favorite artists

Automotive WhatsApp Connects Customers In India With Their Insurance Company

Future Generali India Insurance partnered with the messaging app to reduce the hassle of filing claims and purchasing policies

Post Purchase Service & Support Shopify App Streamlines Communications For Its Merchants

Shopify Ping is available for free for all markets, and houses apps like Facebook Messenger and Chatkit under one digital roof, ultimately helping merchants more efficiently connect with their consumers

Shopper Marketing & Promotion Instagram's New App Lets Users Post Long-Form Video Content

With IGTV, creators can posts vertical videos optimized for smartphone screens that are up to one hour long, providing a new and engaging platform for followers to connect to the accounts and brands they love

Merchandising & Curation Tinder's New Feature Recommends Suitors Based Users' Hangouts

Tinder Places bases its match recommendations on the places both parties frequent the most, helping supplement users' virtual connections with chances for real-life meet-ups

Technology Apple's Latest Safari Upgrades Cater To Users Looking To Curb Ad-Tracking

Apple's updates include cookie warnings and a push back against device fingerprinting, helping protect users' data and giving them more control over who can access their information

Retail SeatGeek Is Selling Tickets Directly To Followers On Snapchat

The ticketing service is streamlining the consumer experience by letting fans buy without leaving social media