Entertainment Waldorf Astoria Increases Guests' Health And Entertainment Experiences

Catering to consumer demand for experiences as well as their wellness-inclined interests, the luxury hotel is adding concierge services like aromatherapy sessions and personal reading recs

Food & Beverage Cashless Grocery Store Has Shoppers Purchase In-App To Pick Up In-Store

A Singapore concept store called The Habitat is staffed by humans and robots alike, combining the convenience of online ordering with in-store pickup in a multi-sensory, tech-enabled grocery and dining experience

Hotels, Hospitality & Travel Travel Platform Acts As Concierge For Passengers While Helping Airlines Collect Data

Guestlogix allows airlines to elevate their customers' experience by letting travelers seamlessly book hotels, flights and car services while also providing key data to airliners on what customers value most

Automotive American Airlines Rewards Elite Customers With Tarmac Cadillac Concierge

The airline is offering a surprise complimentary transfer via Cadillac to pre-selected Concierge Key members, increasing its service value for elite passengers

Shopper Education & Assistance Virtual Concierge Helps Travelers Navigate London Like A Local

The app is called Lewis and provides tourists with multiple curated tours that enable them to design their own personalized and memorable travels

Loyalty & Membership Aviation Community Lets Members Rent Luxury Cars

JetSmarter's membership service now includes the ability to rent Ferraris, Bentleys, McLarens and more through a 24/7 concierge service provided by CarHopper

Delivery & Logistics Hyundai Department Store Will Offer Shoppers Automated Concierge Service

The retail space will rely on Amazon Web Service (AWS) Korea's cloud computing capabilities to help power an innovative retail experience, including food-delivery drones, in its quest to become the nation's Amazon Go

Beauty How Brands Are Forming Deeper Connections By Providing Concierge-Style Service

From sleep coaches to personalized makeup consultations, retailers are focusing on offering consumers personalized experiences that help drive brand value

Retail AR Try-On And Concierge Service Personalize Beauty Shopping At Target

The retailer is aiming to become a beauty destination with upgrades to in-store and digital services

Fashion & Apparel DTC Jewelry Company Uses Instagram To Sell Diamonds

The Clear Cut, a diamond "concierge service," connects with its millennial customers over Instagram and text

Cafe & Restaurant Artificial Intelligence Concierge Wants To Serve Fortune 500 Companies

Hypergiant is developing AI services for large businesses, starting with a virtual bartender

Automotive NYC Drivers Can Now Subscribe To A Luxury Car Service

This new program lets you ride Cadillac luxury vehicles without the long-term commitment that comes with owning a car

Retail You Can Now Pay For Someone To Call Customer Service On Your Behalf

This startup provides a concierge to handle your customer service issues

Hotels, Hospitality & Travel Hotel's Digital Concierge Gives Guests Experts At Their Fingertips

The platform wants to be more than a discount booking tool with concierge service