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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
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Ed Bakos is the managing director of design studio Champalimaud. Ed's extensive luxury hospitality and restaurant experience, spanning 26 years, has positioned him as a leader in the design industry. His past projects have included the first W Hotel, the Belvedere Hotel in Mykonos and the Cosmopolitan Resort and Casino in Las Vegas.

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Joanne is a writer focused on how technology is shaping art, politics and society. She currently contributes to Medium’s technology-focused opinion magazine, The Message, and is writing a book on privacy and Internet culture. Previously, she was the editor of Rhizome at the New Museum. This year, she received the Arts Writing Fellowship Award and was named as a fellow at the Carl & Marilynn Thoma Art Foundation, given to an emerging writer in the digital arts. Joanne has also collaborated on the award-winning proposal to develop workshops for building private networks for the Digital Media and Learning Competition’s Trust Challenge. Her writing has been featured in Domus, Dissent, Frieze, the Baffler, Modern Painters, WIRED, the Los Angeles Times, Saturated Space, Dirty Furniture, the Boston Globe and n+1.

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The generation that invented punk and skateboard culture is the most important group in the economy  argues age-visionary David Stewart

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With the recent #GamerGate media hullabaloo, it's important to keep our perspective as we tackle the hooligans who poison the well for all gamers

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