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January 16, 2019 | New York City

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Open Loyalty is a technology platform that allows retailers to create a loyalty program for their businesses with easy to use accessibility and a variety of service offerings that can benefit the consumer experience.

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Simplr is a customer service platform that retailers are able to outsource. Simplr's platform uses their knowledge base, macros, and historical customer inquiries to understand the business of the brand in order to receive and respond to inbound emails, live chats, and/or SMS messages that customers communicate to the service with.They also use AI to assist customers with Simplr support, which is a service they provide to clients that get timely responses to ensure higher customer satisfaction.

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