customer assistance

Fashion & Apparel Neiman Marcus Stylists Can Sell Merch Through Shoppable Instagram Posts

The luxury department store developed a tool that allows its associates to build customer relationships and drive sales via social media

Video Connecting Your Best Associates With Customers Across Omnichannel Retail

Watch Hero’s Founder speak at PSFK's Future of Retail 2019 Conference on how to provide a human layer across digital shopping experiences

Brand Activation & Immersion How Nike's New York Flagship Sets A New Standard For Tech-Enabled Store Experiences

PSFK breaks down the tech integration and member services that make the Nike House of Innovation a best-in-class example of next-generation brick and mortar

Retail Luxury Watch Guide Provides Access To Personal Shopping Assistants

Full of educational content and tips, Mr. Porter's digital platform serves two purposes: to connect customers with brand experts and bolster clients' own expertise