CVS Health

Beauty Interview: Inside CVS’s (Millennial-Geared) ‘BeautyIRL’ Stores

Maly Bernstein, vice president of beauty and personal care, discusses the retailer's radical makeover of the category via new concept stores featuring trendy brands and immersive experiences—including Glamsquad salon services

Shopper Education & Assistance CVS Chatbot Uses AI To Connect Patients To The Right Treatment

The chain pharmacy's MinuteClinic is integrating services from Buoy Health to offer more efficient, on-demand patient care, providing customers at-home assistance by way of an AI assistant