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January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts


Georg Polzer is the Co-founder and Chairman at Teralytics, a global leader in behavioral data analytics. Teralytics analyzes anonymized data from over 400 million people worldwide to deliver valuable information about location, mobility, demographics and online behavior.


Aki is the Director of Digital Strategy and Content Planning TBWA/Chiat/Day in New York where he leads a data-centric approach to TBWA's "Disruptive Ideas" methodology. He has been featured at AAAA, AMA, and Planning-ness conferences, and his written work has been published in Fast Company, Ad Map and The Age of Conversation. Aki is also an adjunct professor of marketing at the University of Minnesota.

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