delivery & logisitics

Podcast: Reimagining Brick And Mortar In The Digital Age

In this episode, the PSFK team will guide listeners through six main insights into why customers still care about the store in the age of commerce (hint: they still love brick and mortar!—here's in-depth research into how retailers can meet their new expectations).

Delivery & Logistics By 2025, IKEA Promises To Deliver All Shoppers' Goods Via EVs

Shanghai is the first stop on the retailer's global mission to convert entirely to electric-vehicle delivery, part of its broader goal to significantly reduce its environmental impact

Home Online Furniture Brand Launches Own Last-Mile Delivery Service

Furniture company Article is looking to compete with other digital-first startups offering home delivery for online orders by sending a team of its own experts rather than a third-party service

Automotive Self-Driving Grocery Mobiles Let Shoppers Choose Their Own Produce

Boston supermarket chain Stop & Shop is piloting a robotic grocery van that will bring fresh food and convenience items to customers' door after they summon it via an app, letting them make their own selections

Consumer Goods College Students Can Order Healthy Snacks Delivered By A PepsiCo Robot

Acting like mobile vending machines, a robotic delivery fleet will offer a small selection of snacks and beverages to students at 50 spots on a California campus

Fashion & Apparel Consumers In Japan Can Directly Shop Walmart's Ecomm Site In Collaboration With Rakuten

The two retailers partnered to open the first Walmart ecommerce store in Japan, enabling online shopping and delivery of Walmart's U.S. products directly to Japanese consumers

Food & Beverage Carrefour's Paris Concept Offers Shoppers Fresh Options At Digital Convenience

The French grocery store is testing a store model that reduces its processed food section by 50% to include more fresh food, while also featuring digital integrations that allow customers to order online, pick up in store, self-checkout kiosks and more

Health Walgreens Partners With FedEx To Offer Customers Prescription Delivery Service

As competitors Amazon and Walmart enter its marketplace and bring their last-mile delivery services, Walgreens is partnering with FedEx to offer next-day at-home prescription delivery at all of its 9,000+ locations

Post Purchase Service & Support UPS Tests Delivery Tricycles To Get City Dwellers Their Packages Faster

UPS' solution to Seattle's traffic problem comes in the form of hybrid tricycle trucks designed to maneuver through the clogged city streets, enhancing the brand's last-mile delivery flexibility

Fitness & Sport NYRIW Preview: How High-End Bicycle Rental Roula Serves The Traveling Cyclist

Ahead of Roula's site tour during New York Retail Innovation Week, CEO Mark Voysey explains how he built a premium bicycle brand around consumer demand for on-the-go fitness, helping provide ultimate efficiency for the traveling cyclist

Retail Google Parent Company's Drone Service Will Offer Customers Free Grocery Delivery

Testing in Helsinki, Alphabet's drones are intended to deliver light-weigh packages like medicine and meals quickly and efficiently, and will trial the service free of charge this coming spring

Loyalty & Membership Uber Eats' 'Specials' Lets Restaurants Trade Discounted Combos For Promoted Placement

Uber Eats is testing out a new Specials section of its app that will let restaurants offer discounted combos in exchange for highlighted promotion on the app's lists

Shopper Education & Assistance 'Uber Of Birth Control' Helps Customers Take At-Home HPV Tests

Expanding its health services for women and on-demand administration of HIV preventative PrEP, Nurx is providing at home kits so women can test comfortably and confidently

Brand Activation & Immersion Interview: How Subscription Meal Service Daily Harvest Blends Health And Convenience

Daily Harvest's frozen soups, smoothies and other meals offer convenience and on-demand ingredients to busy millennials, and in its new interactive popup shop, the brand is focusing on enabling an environment for experimentation and consumer feedback