With same-day delivery on products like iPhones and Sonos speakers, Enjoy is challenging the world to rethink the way delivery should work
Alibaba-owned logistics company Cainiao has partnered with Chinese robotics company RoboSense to develop an autonomous delivery robot. The unmanned wheeled robotic vehicle uses LiDAR to navigate, carrying packages at a pedestrian-safe speed of less than 10 miles per hour. It uses facial recognition technology to ensure that it has arrived at the correct recipient before opening the doors to its package locker.
Package delivery company UPS formed a subsidiary called Flight Forward and applied for the Federal Aviation Administration approval to begin operating commercial drone delivery.
Texas-based grocery retailer H-E-B piloted autonomous delivery near its Olmos Park, TX, supermarket with a self-driving vehicle named Newton, which can hold up to 32 orders of varying size.
Big box retailer Walmart partners with startup Alert Innovation to pilot a first-of-its-kind automated system called The Alphabot in its supercenter in Salem, New Hampshire, dedicated to improving the fulfillment of grocery pickup. Housed in a 20,000-square-foot extension connected to the store, the high-speed system delivers items to sales associates to assemble and deliver orders to customers.
Canadian startup Attabotics has developed a micro-fulfillment center, creating a more flexible, accelerated and scalable fulfillment system through the help of automated technologies. Designed to resemble ant colonies, the three-dimensional structure is filled with condensed aisles and shelves and is operated by robotic shuttles that can move both horizontally and vertically along the structure.
California-based startup inVia Robotics levels the automated warehouse playing field by creating fulfillment robots for smaller online businesses. The robot's compact and unconventional design allows it to lift up to 40 pounds and special barcodes help them navigate and identify items.
E-commerce giant Amazon has begun testing CartonWrap machines from mechanical company CMC Srl that can build 600 to 700 boxes and add labels for custom orders per hour, which is four to five times faster than a human, in its fulfillment centers.
Grocery retailer Kroger's planned online grocery fulfillment center in Dallas, TX, designed by the retailer's partnering online supermarket Ocado to be a robot-operated facility, is estimated to be able to fill a 50-item order in less than 6 to 7 minutes.
Startup Cleveron revolutionizes grocery pickup with Cleveron 501, a robotic pickup kiosk that can retrieve customers within 20 seconds. The robotic kiosk, roughly the size of a parking spot, can be filled by workers with up to 124 or 276 crates of grocery orders depending on the size and regulated by different temperature zones to accommodate different types of items. To collect their orders, customers scan a mobile QR code or enter a passcode, which the kiosk then delivers through a vending machine-like operate.
American hardware retailer Ace Hardware uses real-time analytics, such as customer and inventory tracking, allowing store managers to stock their stores more efficiently. It also uses a management platform, called Deputy, which uses customer data and purchase patterns to staff stores based on demand.
Chinese ecommerce company Pinduoduo is building an AI-supported logistics data network to speed up deliveries, automating warehousing, optimizing route planning and improving parcel sorting. It includes systems specifically designed for online sales of fresh produce, and uses data analysis to reduce spoilage by helping farmers identify the optimal time to plant and harvest different fruits and when they should be packaged and shipped.
By updating their pickup and delivery methods, retailers like Starbucks and Walgreens are making online shopping more convenient and easy
Uber Eats just launched Moments, offering experiences like five-course meals and cooking classes for customers who want to try something new