This conference will provide a breadth and depth to our analysis by covering enterprise critical strategies around supply chain and technology infrastructure, store design and service, and CRM and loyalty systems.
In a bit of clever store marketing, UK Greggs location reverses logo to make the most of reflective department store display across the street
Finland's largest department store debuts a gender-neutral shopping floor
L Brands to shutter Henri Bendel, a Fifth Avenue icon, offering warning to other luxury retailers
Macy's launches new digital fashion focus in collaboration with social media influencers
“Search is a huge acquisition channel; it can help funnel more shoppers to Macy’s digital storefront. If you don’t have an expanded assortment, you lose those sales to Amazon and eBay.”
“When customers engage with us across stores and online, on average they spend five times more, and profitability per customer doubles.”
“The luxury store is the temple of the brand. It’s where the consumer comes together with all five senses to experience everything about that brand.”