digital wallet

Banks, Insurance & Financial Services Flexa Payment Network Lets Consumers Pay For Whole Foods With Crypto

Flexa is a payment-processing network that lets shoppers pay for everyday transactions with mainstream retailers like Crate & Barrel using cryptocurrency

Health WeChat Members Can Book Dr. Appointments Through Health Module

WeChat will give its near one billion members quick access to a suite of medical services including online doctor appointment scheduling and an pharmacy

Analysis How Brands Like GM Turn The Car Into A Mobile Commerce Hub

From Volkswagon to Honda, leading automotive retailers are integrating cars with ecommerce and digital entertainment capabilities to make the driving experience the highlight of the journey

Cafe & Restaurant Chipotle Rewards Members Receive Mystery Gift Deposit Via Venmo

Chipotle will deposit up to $500 into the Venmo accounts of customers who sign up for its mobile app loyalty program, part of its effort to build digital presence

Hotels, Hospitality & Travel Digital Travel Concierge Targets Millennials With Exclusive Experience And Mobile Support

Travel a la Carte is an all-in-one travel booking platform that caters specifically to millennial needs with personalized opportunities and 24/7 mobile assistance

Food & Beverage Kroger Debuts Own Mobile Payment System For Loyalty Shoppers

An app-integrated payment system from the supermarket chain aims to make checkout easier than ever while also linking to customers' rewards accounts

Delivery & Logistics Op-Ed: The “Ins-and-Outs” Of The 5G Automated Experience

In an op-ed for PSFK, author Christopher Nurko explores the emerging drivers of value in retail, outlining how 5G technology can help retailers deliver excellent experiences at all stages along the path to purchase

Grocery, Convenience & Supermarket Amazon To Let Customers Use Cashless 'Pay' Service With Brick-And-Mortar Retailers

The mega etailer is building out its cashless Amazon Pay function to allow customers digital wallet transactions at brick-and-mortar retailers like restaurants and gas stations, hoping to compete with Google and Apple's digital in-store payment options

Consumer Goods How Target Is Using App-Based Solutions To Innovate The CX Experience

As detailed in PSFK's Future of Retail 2019 report, Target is reimagining the consumer experience with app-based solutions, from enabling visual search technology and a digital wallet to sourcing consumer feedback through a secret social network

Features Interview: How 167-Year-Old Money Exchange Western Union Keeps Evolving For New Generations

PSFK speaks to Mike Hafer, SVP, Marketing and Field Execution, North America for Western Union about how his company is building a future-proof, multigenerational strategy

Brand Activation & Immersion Chinese Ecomm Giant Opens Digital-First Grocery Storefront

Called 7Fresh, the concept store is designed to offer a completely digitally integrated experience, requiring customers to download and register with its app to shop the store boasting mobile payment, 30-minute delivery and informational scanners

Store Experience & Design Sandwich Chain's Frictionless Payment System Lets Customers Tap And Go

Jimmy John's sandwich shop is letting customers tap their phones or use a mobile wallet to pay, streamlining transactions while also permitting better purchase tracking

Shopper Education & Assistance Wells Fargo's Digital Experience Allows Clients On-Demand Financial Management

The financial institution's Control Tower system allows clients to better view and comprehend their financial footprint and use important functions to manage their funds right away

Post Purchase Service & Support Little Caesars Patrons Can Pick Up Their Pizzas From In-Store Lockers

The pizza chain is hoping to entice customers by letting them order ahead from their phone and pick up their food without wait or human interaction