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January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
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Recommended Experts


Carl is Executive Director of the Museum of the Moving Image, where he supervises the Museum’s use and study of digital media and oversees its programming, education, and collections initiatives. Goodman oversees the Museum’s online projects, including Moving Image Source, a multimedia publication devoted to the art and history of film, television, and digital media. As Curator, and then Director, of Digital Media, he has organized many digital media exhibitions for the Museum including Computer Space, a history of video games, DigitalMedia, a gallery of software-based art, and Interactions/Art & Technology, devoted to the field of media research.


Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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