drive-thru

Analysis Leading Food Names Like McDonald's Are Optimizing Ordering With AI Technology

From menus curated to individuals' dietary needs to offers that adjust in real time to trends and even weather patterns, here's how top food names like Sonic and THE.FIT are using AI to enable tailored food experiences

Brand Activation & Immersion PSFK's New Innovation Report On Food Service Offers Key Lessons For All Retailers On How To Perfectly Deliver On Personal Tastes

From frictionless ordering and dynamic menus to optimized delivery, food service operators are leveraging technology to create a more dynamic customer experience

Features Op-Ed: Why Personalization Is Essential–But Not A Silver Bullet

Author Shana Pilewski explores why personalization is a full-fledged discipline, requiring proper education of all internal stakeholders and building of robust ecosystems to get it right

Cafe & Restaurant McDonald's Personalizes Its Drive-Through With Tailored Menu Offerings

The fast-food franchise is implementing menus that adapt in accordance with real-time factors like weather, trending items and customers' orders as they go

Automotive AI Takes Drive-Through Orders At Elevated Fast Food Restaurant

The machine-learning system at Colorado's Good Times Burger & Frozen Custard aims to streamline the drive-through process, asking fewer questions to curb error and allowing for human intervention if needed

Delivery & Logistics Chipotle Caters To Consumer Agility With Mobile-Order Pickup Expansion

The chain plans to scale its Chipotlanes, pickup areas designated for online orders only, to enhance its digital presence

Food & Beverage Chipotle Is Testing Non-Traditional Drive-Thru Windows

The fast casual chain's drive-thru is only accessible to customers who order online or by app in advance

Advertising McDonald's Drive-Thru Actually Drives Up To Diners

The campaign created a drive-thru truck that brought fast food to the people

Design Fast-Food EZ Pass System Ensures Minimal Human Interaction

A faster way to grab a burger and fries without reaching for your actual wallet.

Luxury UK Department Store Offers 'Drive Thru' Shopping

Selfridges lets shopping instantly pick up their online purchases.

Technology Starbucks Trials Video Drive-Thrus

The system, currently being tested in Washington State, allows drivers to see the employee taking their order.

Innovation Red Bull Creates A Drive-Thru In An Office Elevator [Video]

Strategically placed vending machine dispenses energy drinks throughout the day.

Retail Seattle’s Best Coffee Opens Drive-Thru-Only Location

The company has opened a mini store that will cater to people who are on-the-go and allows customers to see their orders being made.

Advertising Factory-Made Drive Thru Starbucks Store Comes Delivered On A Truck [Pics]

The giant retailer opens up an experimental LEED-certified installation coffee shop in Colorado.