From menus curated to individuals' dietary needs to offers that adjust in real time to trends and even weather patterns, here's how top food names like Sonic and THE.FIT are using AI to enable tailored food experiences
From frictionless ordering and dynamic menus to optimized delivery, food service operators are leveraging technology to create a more dynamic customer experience
Author Shana Pilewski explores why personalization is a full-fledged discipline, requiring proper education of all internal stakeholders and building of robust ecosystems to get it right
The fast-food franchise is implementing menus that adapt in accordance with real-time factors like weather, trending items and customers' orders as they go
The machine-learning system at Colorado's Good Times Burger & Frozen Custard aims to streamline the drive-through process, asking fewer questions to curb error and allowing for human intervention if needed
The chain plans to scale its Chipotlanes, pickup areas designated for online orders only, to enhance its digital presence
The fast casual chain's drive-thru is only accessible to customers who order online or by app in advance
The campaign created a drive-thru truck that brought fast food to the people
A faster way to grab a burger and fries without reaching for your actual wallet.
Strategically placed vending machine dispenses energy drinks throughout the day.
The company has opened a mini store that will cater to people who are on-the-go and allows customers to see their orders being made.
The giant retailer opens up an experimental LEED-certified installation coffee shop in Colorado.