employee

Post Purchase Service & Support How Companies Like SalesLoft Encourage Employee Loyalty With Elevated Benefits

Companies are filling the gaps in employee needs by offering innovative benefits packages, hoping to engage more people and invite loyalty

Brand Activation & Immersion BevMo! App For Customers And Associates Encourages Mobile Shopping

Beverage retailer is creating two new apps that make the holiday shopping process faster and easier for shoppers and employees alike

Cafe & Restaurant Remotely-Controlled Robots Let The Physically Disabled Serve Cafe Guests

Dawn ver. Beta Cafe is employing robot waiters that allow employees with physical disabilities to operate them from home

Consumer Goods Walmart Invests In Better Customer Service With VR Training For All U.S. Employees

The decreasing cost of VR headsets is allowing the retailer to introduce the training in all of its stores, hoping to optimize worker education as well as provide better customer service

Shopper Education & Assistance Voice-Activated Wearable Helps Container Store Employees Deliver Better Customer Service

The voice-controlled mobile app enables employees to communicate with each other throughout the day to make sure all customer needs are met as well as provides them remote access to store analytics

Advertising Slack Will Now Help Workers Find The Right Team Members For Their Questions

The team chat platform lets people look up the best coworkers to talk to on specific subjects

Retail Future Of Retail 2017 Conference: Transformation Strategies For A Customer-First Business

PSFK's President of Research and Strategy Scott Lachut introduces the Future of Retail report ahead of our NYC event on January 17th

Retail Retail Spotlight: Home Depot Reimagines How Employees Conduct Tasks

The home improvement retailer puts the customer first by initiating local fulfillment centers and simplifying freight-to-shelf inventory management

Health Zocdoc Wants To Create An 'Unsick Day' For All

The health service is promoting a paid off-day for employees to schedule routine doctor check-ups

Millennials Thinking Outside Of The Career Ladder

The Future of Work report by PSFK Labs explores the trend of personalized career planning

Work Editorial Roundtable: How Will Companies Staff The Workplace Of The Future?

Managed By Q, Soma, Workbar, Primary, AltSchool and thinkPARALLAX examine the ways that a people-first workplace might disrupt the job hiring process

Op-Ed Modern Workplace Culture: No More Fat Cats Or Kissing Ass

Samar Birwadker, CEO & Co-Founder of Good & Co, on designing shared organizational values to optimize employee happiness and success

Work The Modern Workforce By Numbers

Insights from PSFK's original workplace survey reveal the gap between employer and employee values

Technology Interviewing Platform Masks Your Voice To Eliminate Unconscious Bias

A startup is working to give all candidates an equal opportunity in their approach to job interviews