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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Danah is a principal researcher at Microsoft Research and the founder of the Data & Society Research Institute, a NYC-based think-and-do tank focused on social, cultural and ethical issues arising from data-centric technological development. She is also a professor at New York University's Interactive Telecommunications Program and faculty affiliate at Harvard's Berkman Center.

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Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
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