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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Steven Dean is a designer, educator and entrepreneur focused on consumer health and wellness innovation. At his design consultancy, G51 Studio, he is involved in a broad range of projects that span business strategy, interaction and experience design, service design, and brand experience. He has designed and developed integrated user experiences for health and wellness platforms including mobile devices, networked applications and websites.

Expert

Tikva Morowati is a self-employed Product and UX Consultant. She helps consumer-facing startups that are developing new products and those going through pivots. Previously, Tikva worked for Google and pioneered the company's futuristic workspace prototyping effort to reimagine workspaces to support user needs through interactive environments. Before that, she was the Global Brand Designer for Facebook.

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