experience design

Analysis Interview: L'Oreal On Using Technology To Enable Personalized, At-Home Hair Coloring

The brand leading the next generation of tech x beauty experiences just debuted its Color&Co virtual consultation platform, enabling on-demand personalized hair color advice as well as custom formula blends shipped to home to level up the box customer experience

Banks, Insurance & Financial Services Interview: How This Female-Founded Company Is Applying A Fitness Membership Mindset To Financial Services

PSFK sits down with Shannon McLay, founder of the Financial Gym, for a look inside her strategy for bringing financial services to the masses and improving women's overall financial health

Brand Activation & Immersion World's First 3D-Printed Community Provides Housing For Low-Income Area

An undisclosed community in Latin American is slated to receive a development of 600-800 square-foot houses made possible through tech company ICON's state-of-the-art printer

Hotels, Hospitality & Travel Airbnb Enters Luxury Hotel Space With New York Skyscraper Properties

The homesharing app hopes to capture the spend of its millennial demographic as they age into professional travel and increased income with apartment-style suites at Rockefeller Plaza

Beauty Dubai Mall Shoppers Can Have On-Site Skin Analyses At AI Beauty Store

Lululab's AI beauty store and Lumini, a virtual skincare assistant, provides unique and personalized beauty experiences like live skin analyses to Dubai Mall shoppers

Consumer Goods Storefront Op-Ed: Three Reasons To Open A B2B Pop-Up Store

Author Allison Hékimian makes the case for using the typical B2C strategy for business relations, explaining the opportunity to establish resource partnerships and reinvent the showroom concept

Cafe & Restaurant Getaway Is A Brooklyn Bar For Alcohol-Free Patrons

As consumer behavior around alcohol consumption continues to change, there is a growing need for nightlife experiences that can accommodate non-drinkers, which NYC bar Getaway hopes to meet

Design TWA Hotel Offers Travelers Food From Iconic NYC Vendors

The hotel, slated to open May 15, will offer diners the chance to experience NYC's international variety like the Halal Guys and Earl of Sandwich in a reference to the TWA's global reach

Features Op-Ed: Designing Financial Software To Ease Mental Taxation

As the U.S. wraps up another tax year, PSFK delivers a first-hand account from one of the experts designing consumer-facing financial experiences

Health The Well Health Club Offers New Yorkers Membership-Based Wellness Center

The Well is New Enterprise Associates' latest launch, creating an upscale wellness facility focused on alternative medicine, fitness and meditation, supplemented with an online marketplace

Food & Beverage European Grocer Lets Families Co-Create Digital Shopping Lists

German grocery chain Edeka created a shopping companion app that will help households collaborate on lists and deliver groceries to their door

Loyalty & Membership From PSFK's Shopper Data Debrief: Key Levers To Build Trust Around Shopper Data Exchange

PSFK breaks down how brands and retailers can gain trust and build loyalty by creating a two-way data exchange with their customers

Home Shutterstock Helps Retailers Decorate Stores With AR Visualization

Shutterstock now lets iOS customers overlay the walls of their retail spaces with AR renderings of its stock images—a feature that resulted from the site's employee tech hackathon

Fashion & Apparel Shinola's Detroit Hotel Merges City History With Modern Luxury

Watch brand Shinola is bringing its high-end image to a branded Detroit hotel that celebrates and bolsters the local community