Facebook Messenger

Brand Activation & Immersion Personal Concierge Platform Offers Travelers On-Demand Mobile Agent

Elves is a chat-based mobile platform that combines human assistance with AI to enable round-the-clock travel assistance, from booking flights to arranging for airport pick-up

Hotels, Hospitality & Travel Virtual Concierge Helps Travelers Navigate London Like A Local

The app is called Lewis and provides tourists with multiple curated tours that enable them to design their own personalized and memorable travels

Automotive Online Platform Aims To Become 'The Amazon' Of Cars With Free Home Or Work Delivery

The Autorama Group is launching Motorama, a marketplace that works to make car buying as simple as online shopping, with features such as quick online application, leasing via Facebook messenger and more

Entertainment Nickelodeon Fans Can Challenge Their Friends To Trivia On Facebook Messenger

Fans of Nickelodeon's Double Dare can play at home thanks to integration with the chat service

Fashion & Apparel Cole Haan Uses Facebook Chatbot To Combat Cart Abandonment

The shoe brand leans on the social media platform's messenger tool to provide consumers with more personalized online shopping experiences

Post Purchase Service & Support Shopify App Streamlines Communications For Its Merchants

Shopify Ping is available for free for all markets, and houses apps like Facebook Messenger and Chatkit under one digital roof, ultimately helping merchants more efficiently connect with their consumers

Food & Beverage Fast-Food Delivery Service Offers Collectible AR Food Illustrations

Just Eat is using augmented reality for a social media integration themed around the World Cup that drives sales using engaging and interactive advertisements

Advertising Nike Uses Facebook Messenger App To Sell Sneakers In AR

The athletic apparel retailer is using Facebook bots, augmented reality, social media influencers and emojis codes to sell limited-edition kicks Kyrie IV, engaging customers as they interact on social media

Retail Interview: When Chat Works Best For Customer Service

Betaworks VC Peter Rojas shares his perspective on the role of chat interfaces in customer service, including their success outside of U.S. markets

How Startups Are Creating Tools To Inspire Action And Activism

Developers and creators are building chatbots and other non-traditional programs to advance societal change

Design Interview: When Chat Works Best As Brand Interface

Betaworks VC Peter Rojas shares his perspective on where and why chat has found success as a medium for brands to interact with consumers

Advertising Chatbot For Social Good Connects People To Causes

The Ida chatbot aims to reach users where they are and help them volunteer or donate to the causes they care about, effectively turning words into action

Grocery, Convenience & Supermarket Virtual Sommelier Helps Supermarket Shoppers Choose Wine

Lidl built a 'winebot' chatbot that provides customers with real-time guidance on wine selection

Home HGTV Has Created A Design Assistant For Facebook Messenger

'Hazel' helps users browse popular interior design trends by room, provides decorating tips and can also keep people up to date on HGTV programming