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Forecast 2020

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Event

Who Should Attend?

January 16, 2019 | New York City
Features
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

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Elizabeth is a design thinking evangelist who believes in harnessing the power of creativity to solve global business challenges. By unearthing human insights, Liz co-creates customer-centric experiences that have the power to transform the enterprise. She currently works at IBM as theĀ Global Design Services Director/Chief of Staff. Specialties: Design, prototyping, digital media, strategy, branding, negotiation, managing P&L, teaching, public speaking and business development.

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Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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