Frictionless Transaction

Interview Interview: This Blockchain-Based Platform Lets Consumers Take Control Of Their Data

CEO of SHOP John Wantz explains how his company is empowering everyday shoppers by letting them monetize their data while also helping brands foster direct relationships with customers

Banks, Insurance & Financial Services Tap-To-Pay Technology Lets Onlookers Tip Buskers With Credit Cards

Finance tech company iZettle joined forces with the city of London to make it easier to tip street performers in an increasingly cashless world

Design How Brands Are Encouraging Customers To Reuse Packaging

With a third of U.S. trash coming from packaging waste, brands are launching special offers and experiences to motivate consumers to recycle and reuse

Fashion & Apparel Zara Looks To Offer Seamless Shopping With New London Store

The unprecedented move lets shoppers pick up their web purchases in-store the same day, and strives to transform the consumer shopping experience by offering the best of in-person and digital purchasing

Loyalty & Membership How Virtual Assistance Is Revolutionizing The World Of Finance

From virtual reality banking systems to AI chatbots and personalized rewards, financial services are finding innovative ways to improve while delivering more convenient support

Retail Bot Offers Instant, Interactive Customer Conversations During Peak Hours

ServiceNow is offering a new chatbot model that can personalize results and solve problems without human intervention

Cafe & Restaurant How Restaurants Are Incorporating DIY Services Into Their Experience

From creating customer profiles to using facial recognition to let customers pay with their face, the food industry is finding new and creative ways to improve their services and give customers greater agency

Home Crowdfunding-Retail Hybrid Makes Charitable Giving Part Of The Checkout Process

Boon Supply is a new online marketplace that sells household essentials to benefit philanthropic causes

Technology Interview: Designing Products That Do More For Us

PSFK caught up with Janett Liriano and Madison Maxey, the visionaries behind fabrics that can heat, light, sense and gather data

Delivery & Logistics Starbucks Brings In Partners To Provide Connected, Immersive Retail Concept

Flagship store in Seattle is offering much more than coffee, with a stylish cocktail bar and an underlying layer of technology

Transactions & Payments Interior Design Partnership Shows How Media Can Bolster Brands

Through a collaboration with 3D interior design service Modsy, Architectural Digest's website Clever tests the waters of the retail space

Advertising How Digital Advertising Is Incorporating Blockchain Technology

As media agencies look for additional ways to streamline their services, better protect their assets and enhance the consumer experience, they are increasingly turning to the decentralized ledger

Banks, Insurance & Financial Services How Artists Are Trading Through Blockchain

Rather than losing profit and opportunities to connect with fans on traditional networks, the decentralized model more directly benefits the people who make and enjoy art

Technology How Companies Are Safeguarding Users Against Data Security Threats

New security methods keep user data safe by making sure it doesn't stay in one place for too long