X
menu
Broad Narrow
ge

Related Insights

Related Features

Event

Who Should Attend?

January 16, 2019 | New York City
Features
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Ed Bakos is the managing director of design studio Champalimaud. Ed's extensive luxury hospitality and restaurant experience, spanning 26 years, has positioned him as a leader in the design industry. His past projects have included the first W Hotel, the Belvedere Hotel in Mykonos and the Cosmopolitan Resort and Casino in Las Vegas.

Expert

Chad is an RTC communications market analyst and consultant at cwh.consulting, specializing in product management, marketing, and strategy advisory. Formerly, Chad Hart was the Head of Strategic Products at Voxbone, a company focussed on simplifying global communications for businesses, from over 9,000 area codes and across 60+ countries.

Related Video

Video

Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
Video

Viacom executive Kodi Foster says that the internet is from a past age, apps are about to come to an end and we’ll all start living digitally in messaging apps

August 16, 2018
More Insights
No search results found.