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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Nikki Kaufman is the founder and CEO of Normal, an innovative brand selling tailor-made 3D printed premium earphones. Using 3D printing technology to mass produce a consumer product, Normal and its flagship factory and store located in Chelsea are changing the rules (and future) of American manufacturing. A graduate of Princeton University, Nikki was a founding team member at consumer products company Quirky. She led several departments within the company, including Operations and People and Culture, and continues to serve as a Cultural Advisor.

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Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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