Retailers are extending their reach beyond the physical store, keeping customers engaged via apps, chatbots and personalized concierge service
New York Retail Innovation Week's cornerstone event will include senior speakers from Eileen Fisher, Bonobos, Pinterest and more
Before taking the stage at PSFK's Future of Retail Conference next month, HERO's CEO and founder Adam Levene discusses how his company is assisting retailers in pioneering the future of omnichannel retail, optimally synching their digital and in-store retail spaces while also re-humanizing the experience.
In this episode, founder and CEO of HERO Adam Levene speaks about how his company helps retailers synch their in-store associates with customers shopping online to provide virtual assistance, as well as assists retailers with integrating their physical and digital outposts
Through the use of real-time photo sharing and video streaming, Harvey Nichols and Hero are giving remote shoppers the next best thing to in-store assistance