hospitality

Brand Activation & Immersion Virgin Voyages Offers Rock 'n Roll-Inspired, Millennial-Friendly Cruise Experience

Richard Branson's latest vacation attempts to translate the conventional cruise experience for the millennial consumer, marshaling an atmosphere of rebellion and luxury

Cafe & Restaurant Why The Restaurant Space Is Experimenting With Dynamic Pricing

Some restaurants may soon implement dynamic pricing already integral to the rideshare and airliner spaces, working to engage customers at off-peak times with lower prices to better manage demand

Hotels, Hospitality & Travel Miami Hotel's Bespoke Digital Platform Manages Stays And Connects Guests

The Life House Hotel in downtown Miami integrates a digital platform that allows for streamlined booking, checkin and more, including an optional social network to connect guests looking to meet new people

Beauty LVMH-Owned Cruiseliner's ‘Sensory Shopping Journey’ Offers Guests Experience-Driven Luxury Retail

Themed retail concepts, exclusive experiences and immersive events that tap into consumers' five senses give this cruise ship a point of difference when it comes to luxury retail and entertainment at sea

Entertainment Waldorf Astoria Increases Guests' Health And Entertainment Experiences

Catering to consumer demand for experiences as well as their wellness-inclined interests, the luxury hotel is adding concierge services like aromatherapy sessions and personal reading recs

Events Reservation Platform Hosts "Off Menu Week" To Let Diners Try Out Its Restaurants

Resy's version of Restaurant Week will feature limited-release dishes at top restaurants across six U.S. cities, designed to encourage experiential discovery and repeat customers

Food & Beverage Virgin Atlantic Supports Consumers' Resolutions With Alcohol-Free Cocktail Menu

As global consumer behavior around alcohol continues to change, the airline is catering to new needs by letting passengers enjoy the experience of ordering a craft mocktail or reduced-alcohol cocktail

Gaming & Play Carnival Cruise Updates Liners To Include Interactive Tech

Carnival's Caribbean Princess and Regal Princess ships will feature a slew of new technology rolling out across the next year.

Fashion & Apparel Las Vegas Retail Highlights: PSFK's Picks For Travelers To CES 2019

PSFK rounds up the top retail and hospitality destinations for those headed to Sin City to attend the 2019 edition of the Consumer Electronics Show

Loyalty & Membership How An AI-Enabled Booking Platform Aims To Disrupt The Restaurant Experience

With the acquisition of competing app Reserve, Resy aims to become a leading service bringing together restaurants and diners in a single app, providing consumers a convenient booking experience while enabling venues to better track their business

Merchandising & Curation Interview: Neighborhood Goods Is Building A Different Kind Of Department Store For Millennials

Prioritizing community and storytelling over markdowns and sales per square foot, Neighborhood Goods has set out to disrupt retail in Plano, Texas

Post Purchase Service & Support Tex-Mex Foodies Can Book Private Parties At Taco Bell

Fans of the Tex-Mex-inspired restaurant can fête their special event with its Party by Taco Bell service, responding to customers' tendency to celebrate occasions from prom to birthdays with visits to the chain

Advertising How Brands Like Away Use Content And Services To Integrate Into The Consumer's Life

Meaningful content, product support, partner services, and education can build loyalty by integrating a brand into the customer's everyday life

Hotels, Hospitality & Travel Hotel Chain Increases Membership Value By Offering Exclusive Stays And Experiences

In efforts to make its membership benefits more elite, Leading Hotels of the World has added a host of new features to its Leaders Club program, focusing on unique experiences and an easy-to-redeem points system