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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Beau is the vice president of user experience at Comfy By Building Robotics, an information technology and services company that uses expertise in machine learning, UX design and enterprise service to create ideal workplaces for everyone. In his spare time you can find Beau laser-cutting, playing the synthesizer, designing computer accessories and immersing himself in the chaos of city life.

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Tikva Morowati is a self-employed Product and UX Consultant. She helps consumer-facing startups that are developing new products and those going through pivots. Previously, Tikva worked for Google and pioneered the company's futuristic workspace prototyping effort to reimagine workspaces to support user needs through interactive environments. Before that, she was the Global Brand Designer for Facebook.

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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

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Viacom executive Kodi Foster says that the internet is from a past age, apps are about to come to an end and we’ll all start living digitally in messaging apps

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