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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
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DeRay is an American civil rights activist. He is also a member of We The Protesters, an organization that stages peaceful protests centered on African-American issues. DeRay is known for his activism via social media outlets such as Twitter and Instagram, and has been active in the Ferguson, Missouri and Baltimore, Maryland protests. In March 2015, the Los Angeles Times named him one of the "new civil rights leaders" for the 21st century. Aside from social media, DeRay has participated in discussions on CNN with Wolf Blitzer and has written for The Huffington Post.


Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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