Analysis Retail Trends Playbook Excerpt: How Retailers Like Walmart Empower Employees For Faster Service

Top retailers like H&M, Kohl's and more are marshaling AI-enabled tools that provide in-the-moment access to key data and analytics, streamlining staff communication and optimizing customer service

Beauty How Retailers Like Kohls Refresh Their Store With Partnered Shop-In-Shop Merchandising

From PSFK's Store Experience Design Debrief, here's how six companies partnered to enable exciting new products & experiences to drive foot traffic through shop-in-shop, gallery-style store design

Fashion & Apparel Kohl's Puts Physical Footprint To Use With In-Store Planet Fitness Gyms

Rather than closing under-performing locations, Kohl's is giving new use to its square footage by filling it with value-added services like a fitness facility

Features How Brands Like Walgreens Use Employee Communication Platforms To Optimize Customer Service

Next-gen technology platforms help retail associates communicate across store floors, manage inventory and better assist customers

Advertising 6 Things This Year's Holiday Ads Tell Us About How Retailers Are Responding To Amazon

Reading between the lines, these ads tell us a lot about the state of retail this holiday season

Brand Activation & Immersion Advertising The Rebirth Of Retail

Creatives from PMH discuss advertising for Target and Kohl’s amid the “death” of retail, and why experiential marketing needs to accomplish something real

Retail Kohl's Is Now Accepting Amazon Returns

The online mega-retailer is using Kohl's to solve one of its biggest problems: easy returns