last mile delivery

Automotive Amazon Program Encourages Employees To Develop Delivery Startups

The etailer is encouraging innovation from its own staff to help meet increasing consumer demand for speedy delivery

Analysis How Brands Like Merck Use Data To Enable More Efficient Delivery

As detailed in PSFK's Last-Mile Delivery Debrief, top brands are improving their delivery process by streamlining consumer and inventory data collection and analysis

Delivery & Logistics How Retailers Like Amazon Are Optimizing DTC Service With In-Step Fulfillment

Leading retailers like Sweetgreen and Waitrose are enabling on-demand delivery by incorporating innovative options into their services, from offering couriers to personally deliver customers' items to placing packages directly in shoppers' car trunks

Consumer Goods How Brands Like eBay Enhance Home Delivery By Offering Extra Services & Support

Adding value to consumer purchases, top retailers like Walmart and Waitrose are ensuring frictionless product experiences by offering support like in-purchase installation scheduling grocery delivery straight to customers' fridges

Fashion & Apparel Brooks Brothers To Optimize Delivery By Using Stores As Warehouses

The men's apparel brand is aiming to improve its last-mile delivery options by implementing new software to tap the inventory of all of its stores countrywide, shortening delivery time and offering in-store pickup

Food & Beverage Sweetgreen's 'Outpost' Will Deliver Office Workers' Orders Free Of Charge

Targeting its popular demographic of office employees, the fast-healthy chain is offering no-fee delivery or pickup to corporate offices, aiming to drive value by meeting customers where they are

Video Last-Mile Delivery Debrief Webinar Video

PSFK President of Research & Strategy Scott Lachut and Strategist Conner Dial  explore how innovative brands and retailers are eliminating time-consuming supply chain hierarchies, consolidating communication and inventory across channels and leveraging data-enabled technologies

Post Purchase Service & Support Domino's 'Hotspots' Will Deliver Pizza Anywhere Customers Are

In a nod to consumers' rising expectations for on-demand delivery that serves varied need states, the chain's Hotspots program makes it easier for customers to order pizza from places like parks or concerts

Retail Last-Mile Delivery Co Uses Cloud-Based Routing To Optimize Delivery Service

Thanks to WorkWave's routing APIs, Milkman was able to improve its delivery, strategizing routes to reduce time and eliminating errors to enable faster and more flexible service

Grocery, Convenience & Supermarket Future Walmart Shoppers Might Receive Their Groceries Via Driverless Delivery

The American mega retailer is aiming to dominate the future of on-demand delivery, rivaling last-mile efforts from competitors like Amazon with tests of autonomous grocery delivery that could democratize the service for the mainstream

Delivery & Logistics PSFK’s Guide To Anytime, Anywhere Fulfillment: The Last-Mile Delivery Debrief

Our newest debrief shows how brands and companies can reroute their supply chain to be lean, agile and responsive to consumer delivery expectations