last mile delivery

Automotive Meet The Startup Using Both Automation And Drivers For Last-Mile Delivery

Boxbot, with a fleet of bright, modular delivery trucks, is helping more retailers enable last-mile delivery by providing the flexibility of choosing between human drivers and bots

Case Study Startup's Bike-Lane Robots Could Help More Retailers Enable Last-Mile Delivery

Refraction AI hopes to help retailers like grocers enable better last-mile delivery service with its pint-size autonomous vehicles, which are small enough to fit on the side of the road, but fast enough to join traffic

Analysis 'Dig Inn' To How Leading Food Service Brands Are Elevating Their Delivery Game

From on-demand beachfront delivery to discounted group pooling with strangers, food establishments are redefining delivery means through unique innovations on the traditional restaurant-to-home model

Consumer Goods Amazon Program Encourages Employees To Develop Delivery Startups

The etailer is encouraging innovation from its own staff to help meet increasing consumer demand for speedy delivery

Delivery & Logistics How Brands Like Merck Use Data To Enable More Efficient Delivery

As detailed in PSFK's Last-Mile Delivery Debrief, top brands are improving their delivery process by streamlining consumer and inventory data collection and analysis

Features How Retailers Like Amazon Are Optimizing DTC Service With In-Step Fulfillment

Leading retailers like Sweetgreen and Waitrose are enabling on-demand delivery by incorporating innovative options into their services, from offering couriers to personally deliver customers' items to placing packages directly in shoppers' car trunks

Food & Beverage How Brands Like eBay Enhance Home Delivery By Offering Extra Services & Support

Adding value to consumer purchases, top retailers like Walmart and Waitrose are ensuring frictionless product experiences by offering support like in-purchase installation scheduling grocery delivery straight to customers' fridges

Fashion & Apparel Brooks Brothers To Optimize Delivery By Using Stores As Warehouses

The men's apparel brand is aiming to improve its last-mile delivery options by implementing new software to tap the inventory of all of its stores countrywide, shortening delivery time and offering in-store pickup

Post Purchase Service & Support Sweetgreen's 'Outpost' Will Deliver Office Workers' Orders Free Of Charge

Targeting its popular demographic of office employees, the fast-healthy chain is offering no-fee delivery or pickup to corporate offices, aiming to drive value by meeting customers where they are

Video Last-Mile Delivery Debrief Webinar Video

PSFK President of Research & Strategy Scott Lachut and Strategist Conner Dial  explore how innovative brands and retailers are eliminating time-consuming supply chain hierarchies, consolidating communication and inventory across channels and leveraging data-enabled technologies

Retail Domino's 'Hotspots' Will Deliver Pizza Anywhere Customers Are

In a nod to consumers' rising expectations for on-demand delivery that serves varied need states, the chain's Hotspots program makes it easier for customers to order pizza from places like parks or concerts

Delivery & Logistics Last-Mile Delivery Co Uses Cloud-Based Routing To Optimize Delivery Service

Thanks to WorkWave's routing APIs, Milkman was able to improve its delivery, strategizing routes to reduce time and eliminating errors to enable faster and more flexible service

Grocery, Convenience & Supermarket Future Walmart Shoppers Might Receive Their Groceries Via Driverless Delivery

The American mega retailer is aiming to dominate the future of on-demand delivery, rivaling last-mile efforts from competitors like Amazon with tests of autonomous grocery delivery that could democratize the service for the mainstream

Retail PSFK’s Guide To Anytime, Anywhere Fulfillment: The Last-Mile Delivery Debrief

Our newest debrief shows how brands and companies can reroute their supply chain to be lean, agile and responsive to consumer delivery expectations